Behind the Scenes of a Successful Group Class (2019)
Note: This video is excluded from the Back to School sale.
At first glance, teaching group classes may seem fairly easy, not needing much preparation. Just get a group of dog owners together and teach some lessons, right? Not so fast! If you want people (and their dogs) to love your class, and you want to love teaching it, there are some important elements that successful group classes have in common.
This introductory-level Session will cover two important considerations that instructors should know about before teaching group classes. While a great group class is comprised of many factors, these two can make an instant difference to your clients (and to your bottom line). This Session will look at safety (people and dog safety), as well as policies you may want to consider to make the people aspect of teaching group classes a little easier.
Safety is an important aspect of group classes, one that is often pushed to the side because class goes well almost all the time. Almost. What about that time when it doesn’t go well and there is a loose dog? Or a dog bite? Or a dog fight? Or an owner-owner altercation? Do you know what to do if there’s an incident? Have you thought about how to prevent an incident from occurring? Watch this Session and discover the safety considerations you might not be addressing.
What are your policies? Policies for payment, attendance, inclement weather, dismissal from class, refunds, etc. If you create policies—and ensure that potential clients understand them—you can save yourself a lot of time and serious headaches. This session will cover different policies to consider for potential implementation, along with examples of policies suitable for modification and use in your own business.
Please note: This Session was recorded in 2018; content presented in 2019 may vary slightly.