Many of us got into dog training because of the dogs. Then we learned that it's really more about the humans. In aggression cases, it's almost ALL about the humans. Join Michael Shikashio as he takes a deep dive into the consulting skills and secrets that promote successful outcomes in behavior cases. Mike will be showcasing the critical aspects of his conversations with clients, including setting realistic expectations, encouraging client participation, and establishing trusting client/consultant relationships that foster positive outcomes. There will also be an opportunity for some fun and interactive "client/consultant roleplay" where we navigate difficult conversations together! Please note: This course was originally presented at an in-person ClickerExpo and has been reimagined and reinvented for the LIVE environment.

Please note: This course was presented at ClickerExpo LIVE and DC 2023; the course content will be similar, but the training is LIVE so the experience will be unique and you’ll likely learn something new!

CEUs may only be earned by 2024 ClickerExpo LIVE registrants. Closed captioning is available on the full version of this course.